Taking a photo

From the Attachments page or Results page, you can take photos and attach them to an inspection.

When you take photos from the Attachments page or Results page, those photos are added to the record as attachments and appear on reports.

The process is the same whether you start on the Attachments page or Results page, so only one set of instructions is provided.

Note:  The CentralSquare Mobiles app does not limit the file size of attachments. However, Community Development limits attachments to 500 MB, so you might encounter errors if you try to upload larger files. Also, your agency's servers might be configured to limit file sizes. Your agency might need to configure servers and/or IIS to allow uploading large files.

To go to the Attachments page:

  1. In the inspections list pane, select Inspections to work with inspections, or select Cases to work with cases.

  2. In your inspections list or cases list, select the record you want to work with.

  3. Select Attachments.

To go to the Results page:

  1. In the inspections list pane, select Inspections to work with inspections, or select Cases to work with cases.

  2. In your inspections list or cases list, select the record you want to work with. For inspections, the Results page appears.

  3. For cases only, select Results.

To take a photo and attach it to the inspection:

  1. Select TAKE PICTURE.

  2. If a message appears asking for access to the camera, choose whether you want to take photos through Mobiles:

    • If you allow camera access, continue with this procedure.
    • If you do not allow camera access, you cannot take pictures through Mobiles, so you cannot complete this procedure. However, you can take pictures using the camera on your device, and then Adding attachments the pictures to Mobiles.

    Tip:  Depending on your device, you might be able to change your selection through device settings.

  3. Take the photo using your device's controls.
  4. If the photo meets your needs, select Use Photo. To take the photo again, select Retake.

  5. If a message appears asking for access to your photo library, choose whether to allow access:

    • If you allow access, Mobiles attaches the photo to the inspection and saves the photo to your device's photo gallery.
    • If you do not allow access, Mobiles attaches the photo to the inspection without saving it to your device's photo gallery.

  6. To change the file name, enter the new file name in File Name.

  7. To add a description, enter it in Description.

  8. Select SAVE to complete the process. Or, select RETAKE to return to the Attachments page without adding the attachment.

Note:  Community Development limits attachments to 500 MB, so you might encounter errors if you try to upload larger files.